Mom’s Money

Mom’s bank blocked her again. It took us a lot of time and effort to unblock her account last time. Everything worked for a while, and I checked her balance occasionally. Then, one day (I wanted to change the card used to reload her Russian phone because the card used before had no money left), the bank blocked us.
I remembered what we did last time, so I came to her and had her call the bank using her Russian phone (I asked Boris to add money there). She called, and the operator asked her to verify her name, date of birth, passport number, and where and when it was issued. She gave them all the information. Then, the operator asked her what her secret word was, and she could not remember (of course!). Then the operator said that since she couldn’t remember, she couldn’t unlock her account, so she would text a link to reset the secret.
I can never understand what the point was because my mom had called from the correct number, and she had already verified the information, so what difference would it make to receive a text to the same number? But needless to say, the text never arrived. The account is still blocked, and I have no idea what to do next.
I imagine that they probably can’t believe that my mom is still alive at 89, but this does not mean they have to block her account every two months. I hate to spend time on this, especially when there is no resolution.

TIME: A Low-Spending-Month

I have some friends who do not believe that you can make a budget by carefully planning your expenses and not wasting money. They believe that the only way to improve your situation is to find a higher-paying job. Another group of my friends is the opposite: they know how to budget wisely and know that revising your expenses is the most important part of improving your financial situation. The way they are able to save amazes me!

Of course, not enough money is not enough money, and to what extent you can improve your situation is a relative thing. There are plenty of people around me who just don’t have enough. The question remains whether you are making the most with the money you have.

When I had already purchased my new place and hadn’t sold my old place yet, and also had to invest a lot into fixing my new home, I did exactly what this article suggests: I had a low-spending couple of months. Without drastically reducing my quality of life, I was able to cut my expenses by 40%. So I believe there is a lot of truth in what they are saying here.

Continue reading “TIME: A Low-Spending-Month”

Why We Are Spending So Much: TIME Magazine again

There have been several personal finances-related publications in TIME magazine recently, and I read all of them because they help me to understand what others are having trouble with. I often talk to people who are “afraid of credit cards,” and I could never understand what’s the problem: using cards is convenient, and I record all my spending anyway; what’s it to be afraid of? I also never understood the recommendations to close all your credit cards. For me, it’s a gigantic convenience, and I could never understand how not having credit cards would help control spending.

Apparently, I am in the minority. People are still shocked when I say I never had any credit card debt. I am extremely uncomfortable when, for some reason, I can’t record my daily expenses for a day or two, and losing my Excel files with expenses is my worst data loss nightmare. I need to know how much I spent this month, this year, and today in each expense category. As I mentioned recently, I am not a “saver”; I am at least half a “spender.” Still, I find it very difficult to understand the behaviors described in this article, and I am trying to understand them.

Here is the article link and the full text follows.

===================================================================

My credit card is a mangled thing. Its blue plastic backing is peeling so much that it doesn’t work in swipe machines; it looks like a dog chewed it up and spat it out. It seldom leaves my wallet anymore. But that doesn’t matter. In the two weeks before I wrote this story, I spent more than $4,000 on my card without laying eyes on it.

Each of these transactions was made online, where my card number is stored by Uber or Walmart or Google Chrome. That’s probably why I didn’t flinch when I spent $333 on groceries for a weekend with friends, or $48.34 on a pizza through Uber Eats, or even $1,533 for an Airbnb when my extended family comes to visit. Without having to type in my card number, the pain of the purchase was dampened.

Frictionless transactions are common in today’s economy—you can wave your cell near a cash register, press “buy” on Amazon without really knowing which credit card you’re charging, and send money to a stranger via your phone without having met them in person. There’s even a company, McLear, marketing a ring that you can use to pay for things.

These technologies, often referred to as “fintech,” for financial technology, make spending easier than ever before— and there’s growing evidence that they’re making us shell out more than we realize. With so many different accounts to keep track of and so many merchants smoothly debiting what we owe every month, we just keep on spending, whether we can afford it or not.

U.S. consumers spent a record $19 trillion in December 2023, up 6% from a year prior and 29% from February 2020. Spending has soared despite high inflation, high interest rates, and repeated commentary from economists that this ebullience can’t continue. And yet it has.

There are, of course, a few reasons why people are spending a lot of money right now. Consumers saved a lot of money when they were stuck at home during the pandemic, and now they’re making up for lost time by traveling, eating out, and doing all the things they couldn’t’ during quarantine. The government helped consumers feel flush by sending out stimulus checks and pausing student loan payments. After years of slow wage increases, workers’ payments are finally growing more quickly than prices, giving them extra pocket money.

But there’s one additional factor that has changed since the beginning of the pandemic: people are more accustomed to using financial technology to pay for things, which eliminates barriers that might have once slowed their spending. “Convenience makes it much easier to enjoy the process of shopping, removing the additional difficulties of buying things,” says Yuqian Xu, a professor at UNC’s Kenan-Flagler Business School who has studied frictionless payment methods. Research shows that the more frictionless the payment method, the more money people spend.

By 2023, 73% of consumers had paid for something through a website or browser on a phone or computer, according to a McKinsey survey, up from 46% in 2019. People are also more comfortable using mobile payment apps like Apple Pay, Google Pay, PayPal, and Venmo; more than 53% of Americans surveyed by Forbes Advisor in 2023 said they used digital wallets more often than traditional payment methods.

Paying with a mobile phone is faster than using a credit card—it takes an average of 29 seconds versus 40, according to Xu, the UNC professor. That speed and convenience accelerates spending, Xu and her colleagues found in a July 2023 study that tracked spending after the launch of Alipay, a mobile payment service. It indicated that credit card transaction amounts increased by 9.4% once people could use a mobile device, while the frequency of transactions increased by 10.7%.

The result is a cycle of tech adoption that has loosened customers’ wallets. Once consumers started using mobile payments, they became more comfortable with making credit-card payments on their computers, and started moving more money digitally. And once they were comfortable spending money digitally, they started spending more money overall.

Elizabeth Mendoza, a 33-year-old who lives in Washington state, says she was getting her debt under control before the pandemic by setting aside cash twice a month for various budget categories like groceries, gas, or her cat. She found that she spent less using cash, because she would think twice about parting with a large bill.

But once COVID-19 hit, Mendoza got into the habit of buying things online and saving her credit card information in different apps. Soon, she found herself back in about $20,000 worth of debt. “Once I stopped using my cash,” she says, “I stopped paying attention to what I was doing.”

In October 2023, Mendoza vowed to get out of debt and removed her credit card from any app that would save it, including Apple Pay. She creates colorful envelopes every month to put her cash in to make the process more fun. It’s more of a hassle to buy things online now since she has to go find her wallet and type in her information. But she says it’s made a huge difference in her spending. “It’s just so easy to fall into using your credit card and not keep track of what’s going on,” she says.

Economists refer to the way people organize and spend their money as mental accounting. Humans are often irrational with the way they choose to spend and save money—splurging with a $100 bill found on the sidewalk while fastidiously saving every penny of their salary, for instance, or spending more money on the same item if they’re paying via credit card than if using cash.

Mental accounting is a big reason people spend more with frictionless payments. Consumers think of new apps like Buy Now Pay Later or Apple Pay as a separate budget category that enables new spending, says Michael Gelman, a finance professor at the University of Delaware. In an experiment, Gelman tracked the behavior of consumers who had received a random credit card in the mail. While those consumers’ spending behavior on their old credit cards remained the same, they started to splurge on their new one, dropping 26% more than people who had not received a new card. “Once you open a new budget category, you manage it separately,” he says. “It can have an effect on total consumption: you consume more because you have the opportunity.”

Yanibel Colon, a 35-year old account manager who lives in the Bronx, was once the type of person who would buy things with cash and use her credit cards for emergencies. But cooped up at home during the pandemic, she started putting more things on her credit card, and using Buy Now Pay Later services. She mentally categorized Buy Now Pay Later spending as cash, which got her into trouble. “I was like, ‘Well, it’s not a credit card, I don’t have payments,” she says. Now, she sets a budget every month for certain categories like food, and makes sure she doesn’t exceed them, no matter how she is paying.

Strong consumer spending has helped stimulate the economy and provided healthy profits for companies that depend on the American consumer. Walmart, for instance, saw online sales grow 17% in the last quarter, and made about $1.2 million a minute in 2023. Amazon reported its highest operating profit in history in its February earnings report.

But many American consumers are spending beyond their means. Household debt reached a record $17.5 trillion in the fourth quarter of 2023, and has increased by $3.4 trillion since the end of 2019, according to data from the Federal Reserve Bank of New York. Credit card debt has “passed a milestone,” says Michele Raneri, VP and head of U.S. research and consulting at TransUnion. Credit card balances now stand at $1.05 trillion, 13% higher than a year ago. The percent of credit card balances that are 90 days or more delinquent ticked up in the last quarter of 2023, according to the New York Fed, reaching nearly 10%.

That’s partly because people have a hard time keeping track of all the places they’re spending money, credit counselors say. The rise of digital payment systems like Apple Pay and Buy Now Pay Later “creates this scattered universe of different payment options that can lead to overspending and financial instability.” says Bruce McClary, senior vice president at the National Foundation for Credit Counseling (NFCC), the largest nonprofit financial counseling organization in the U.S.

“People ask me, ‘How could you let this happen,’” says Britt Reynolds, 28, who uses TikTok to chronicle her journey getting out of $36,000 of debt. “I want to say, ‘Credit card companies gave me a $43,000 credit line, and spending money is the easiest thing in the world.’”

Tanya Menendez, the co-founder and CEO of Snowball Wealth, a financial tracking and education app, says she frequently sees clients who have lost track of their spending because of the many ways they can pay for things. She recently held a workshop for clients and asked them to estimate how much they spent every month on ride-share apps like Uber. They’d estimate they spent $400, she says, only to find that they spent double that on average.

Many of the apps that helped people track their spending have disappeared in recent years. Mint, the personal finance app, will be shutting down on March 23, according to Intuit, the company that owns it. There aren’t many good free options left. “Tracking your spending is really difficult,” Menendez says. “It’s like a vitamin that people aren’t taking.”

Credit counselors have a variety of tips to help combat overspending on frictionless transactions. Jessica Spangler, a money educator whose book, Invest Like a Girl, comes out March 26, recommends not storing payment information in apps. She also tells people to set up their phones so that they get a notification every time they make a purchase, no matter what payment method they use. “That way you’re not just swiping into the void,” Spangler says.

McClary, of NFCC, recommends having only a few accounts where you spend money so you can more easily track them. It’s easy, he says, to set up new accounts through Google Pay, for example, and then forget which credit card it’s linked to, which makes it harder to calculate whether you’re overspending. And those mobile accounts aren’t doing you any favors—the more time you have to think before you make a purchase, he says, the more likely you’ll evaluate whether you can afford it.

As for me, I’ve started putting reminders on my calendar to check my credit card balances so that I can track how my spending on apps is piling up. Not that it’s easy. Digital payments are swift but the process of logging into my account to track them is a headache that involves remembering bank passwords and logins and then waiting for the bank to send me a code to verify my identity. If spending money was as hard as tracking it, we might not do so much of it.

Why Young Generation Is More Susceptible To Online Fraud – TIME Magazine

I thought that, in general, the younger generation is less susceptible to online scams, but I was wrong! That’s what TIME magazine explains.

The internet reacted in horror last week at the story of how a financial-advice columnist at The Cut lost $50,000 in a scam, but for many young adults, the tale may be uncomfortably familiar.

While younger, digital savvy folks may be adept at using the internet, Generation Z—born between 1995 and 2012—is more than three times as likely to fall for online scams compared to baby boomers, per a 2023 Deloitte report.

Experts say part of the reason for that is scams are often tailored to the younger generation—more than half of which spends an average of at least four hours on social media daily. “Older generations are going to [fall for] standard phishing schemes through email, or where they get you on the phone, and tell you that your children and grandchildren are in trouble,” says Jonathan H. Swanburg, president of TSA Wealth Management. “The younger generation may just see an ad on Facebook, or Instagram, or TikTok for some investment that’s going to pay you 10% a month with no risk.”

Financial planners point to these get-rich-quick schemes as opportunities to prey on the generation that has inherited inflation, high housing costs, and increased debt. At the same time, younger adults are generally more trusting of what they see online. A Pew Research Center report from 2022 found that adults under age 30 are almost as likely to trust the information they see on social media as information they learn from national media outlets.

“They are not vetting the way you would vet a property manager, or would allow the property manager to do the right amount of research to fix something for you,” says Catherine Valega, a certified financial planner based in Winchester, Mass. “You have too much information coming from people who aren’t really credentialed. With the onset of social media, it probably made things 10 times worse for the younger generation.”

Falling for a scam can prove pricey. In 2023, consumers lost an all-time high of more than $10 billion to fraud, according to data from the Federal Trade Commission (FTC). That number is a 14% increase of reported losses compared to the year prior.

Experts warn that the number of people that fall for frauds or scams may only increase as scams become more complex. Andrew Fincher, a certified financial planner, notes that scammers often attempt to disguise their messages as real emails, texts, or phone calls from a bank—which could be particularly pernicious for the younger adults more comfortable living their lives online. Advancements in AI can also pose risks to consumers as technology makes the scams increasingly elaborate and realistic. “If you’re not paying attention to it, it’s a lot easier to let things go by the wayside,” he says. “Younger adults, typically are going to have a lot more of their finances online—so they do mobile banking, saving passwords in your phone, using similar passwords.” That can make it a lot easier for scammers to access multiple accounts if there’s a security breach.

“The older generation doesn’t have a problem with that because they were never addicted to [being] online and things were never that easy,” adds Valega. “They’ve also had complete distrust of everything online and digital.”

Mom’s SSI

That’s something I completely and entirely don’t understand. For the longest time, whenever I talked to the people from the Social Security Administration, they told me that Mom could apply for SSI after she lived in the US for five years, regardless of her citizenship status. When I called to inquire about the same thing in April, a person with whom I talked assured me that it was all fine and signed us up for the phone interview.

When we got on the phone for the interview last week, the lady who was talking to us told us that my mom is not eligible because although she lived here for five years, she didn’t work, and she is not a citizen yet. Then she said that my mom can apply when her citizenship is approved. I thought that that was the end of the story, but she collected all the other information and said that my mom can’t have that much money in the bank as she has in our joint account. So I was like: should I remove it? And she was: I am not saying that, but…

So again, super annoying, but I thought: oh, well, we will restart the process when mom is a citizen. And then on Monday, she received a letter stating that her application will be reviewed.

There are sever minor inaccuracies there, so it looks like we will need to call there anyway, but this all is very confusing. And takes tons of time.

Mom is freaking out that she won’t understand the questions on the citizenship interview, and I am freaking out that she is freaking out. On the brighter side, she really likes my physical therapist which is not her physical therapist as well, and she says that she sees slow improvement. That’s great; merely the fact that she says this 🙂

Economics Of Living In The City

I spent most of the day today talking to people over Skype and Facetime; I ended up with almost eight hours’ worth of talking! The only other thing I did was wrap up my ledgers for 2021, sup up the budget for 2022, and start my new financial excel file.

I am pretty happy with how my 2022 budget looks. I would never think it could be cheaper to live in the city than in the suburbs, but numbers do not lie. Of course, a big saving is living without a car – I never thought it was such a significant part of my budget. Also, mom’s place here is cheaper than in Palatine, and also – my house refinancing. Even with the current inflation, I have a cushion, so I hope that I will be able to repay my mortgage ahead of schedule and be done with it by the time I retire.

On a related topic: I always had higher energy bills in December, but I was never sure which portion of the electric bill was due to all the Christmas lights and which – to extra baking. Now that I have a gas stove, I know the answer: the electric bill barely changed, while the gas bill is three times higher than in November. So it all goes to the cookies!

Pandemic Financials

I just closed my books for 2020. I use regular Excel with some smart formulas for my finances. Boris and I came up with these formulas many years ago, even before Excel. In the times of MS-DOS, there was one primitive program that could calculate some sums and averages, and that’s what we used. Now, for many years, I have one Excel file for each year, two tabs per month, plus the Totals tab.

I was curious to see how much did my budget change in comparison with 2019. To my surprise, the changes were minimal. Same as last year, my regular expenses were a little bit under the budget and irregular – a little bit over, but in the end, everything was in balance. Most of the averages were surprisingly close.

I spent way more money on groceries this year and less on entertainment, but surprisingly almost the same amount on clothes and extras. The latter proves that I like nice clothes not because I care about other people’s opinion, but because I like how I look in these clothes, even if I am at home alone.Christmas spendings were the same, and birthdays spendings were lower, because we decided to postpone all family birthdays celebrations till the time after.

One of my friends posted the link to this NYT article about the current economic situation, and it looks like it can be applied to me. The only kind of expenses which stand out are my huge medical bills from my three surgeries and multiple other medical procedures. 

Usually, when I start new Excel for the new year, I review my spending limits and financial goals and make some adjustments, but I didn’t feel I need it this year. It will be interesting to see in six months how things will turn out. 

Today’sAdventures

Today, my day started in the middle of the night: there was a text message about suspicious activity on my Mastercard. And yes, they identified it correctly.

I use this card moderately and have very few scheduled payments on it, so I am surprised it got compromised. But I am getting more and more impress with how quickly any credit card fraud department can identify suspicious transactions.

I got a text at 2 AM, and email a couple of hours later. I promptly replied that these transactions are not mine, and they stopped the card immediately, issued me a new number immediately and shipped the new card.

Letting me know the new number is great, last time I had a compromised card, I had to wait for a new one to arrive physically. It took me just ten minutes to restore the normal order of events in my life. Just keeping telling everybody: online fraud is the best one, easiest to detect, and you won’t be charged anything extra

I Just Have to Say (a Rant)

Last year was a year of big and small changes, which I was mostly happy about. I am not talking about changes in my views, preceptions or any professional achievement; those were all changes in my everyday life. I changed my hairdresser, my nail spa, and my dentist, and also my tax preparer. The latter one was by personal recommendation, and I was very much satisfied with the outcome. 

Last year, I visited the tax preparer office in person. It was about 25 min drive one way, and we talked for about 30 min. And that was it. 

This year, since nothing except numbers have changed, I was hoping I can send him all my supporting documentation. Instead, I got a very thick envelope in the mail (it arrived when I was in Cyprus), and it contained a questionnaire I needed to fill, even if this is not the first time they are doing my taxes. I already spent two hours on it, and I am not done yet! I will be lucky if I will be able to mail it by Saturday. Honestly, I feel like I’ve already prepared my tax returns by myself 🙂