CTA Adds Crisis Intervention Teams

I saw this initiative announced in several news sources, and I hope it will work! At least it’s a move in the right direction, and I would love my tax dollars to go toward it. Even though sometimes I need to take Uber or Lyft, I would much prefer never to take either of them because of safety concerns.

CTA to add crisis intervention, community violence prevention teams

A rider ascends the Sheridan Red Line CTA "L" station in Uptown on Aug. 21, 2025. Crisis intervention and violence prevention teams are planned for portions of the Red, Blue and Green lines. (Eileen T. Meslar/Chicago Tribune)
A rider ascends the Sheridan Red Line CTA “L” station in Uptown on Aug. 21, 2025. Crisis intervention and violence prevention teams are planned for portions of the Red, Blue and Green lines. (Eileen T. Meslar/Chicago Tribune)

By Talia Soglin | tasoglin@chicagotribune.com | Chicago Tribune

PUBLISHED: August 12, 2026 at 3:24 PM CDT

New teams of crisis intervention and community violence prevention workers will soon roam portions of the agency’s Red, Blue and Green rail lines. 

The CTA plans to spend $9.6 million to fund the teams over the course of a one-year pilot program. 

The teams will be composed of workers trained in de-escalation, crisis intervention, mental health, and in first aid like CPR and Narcan administration, the CTA’s Chief Innovation Officer Molly Poppe told CTA board members Wednesday. They will all wear branded uniforms, the CTA said.

The CTA’s board of directors approved contracts with several nonprofits for the teams of what the CTA is calling “safe ride specialists” at the agency’s monthly board meeting.

It was among the final actions taken by the current iteration of the CTA’s board, which will be replaced in just a few weeks pursuant to statewide transit funding and reform legislation that mandates a significant shake-up of the governing bodies that oversee the Chicago area’s transit systems. 

The crisis intervention pilot program comes amid ongoing conversations about how to best address crime and quality-of-life issues like smoking on the CTA — as well as how best to help people who are unhoused or experiencing mental health crises who seek shelter on the city’s transit system. 

Those issues played a prominent role in transit reform conversations last year and have continued to be a focus of transit leaders as the region gets ready to transition to a new system of transit governance — with more than $1 billion in expected new revenue available to it annually. 

The teams of specialists are expected to be at work on the rail system in September, according to the CTA. 

The launch of the new program comes after the CTA significantly increased law enforcement presence on the system after the administration of President Donald Trump threatened last year to withhold millions in federal funding from the system unless it did so. 

Transit and law enforcement leaders have cited significant decreases in crime on the system following that boost in law enforcement hours, which includes officers from the Cook County sheriff’s police. 

FBI-classified serious crimes on the portion of the CTA within city limits are down about 29% when compared with last year, according to Chicago police data. 

Acting CTA President Nora Leerhsen touted the results of the agency’s security efforts Wednesday. 

“We talk a lot about our multilayered security strategy, our dynamic security strategy,” she said, noting the increase in law enforcement decrease in crime. “We’ve layered on another layer here today. And it’s not just one type of resource, it’s several.” 

The biggest contract under the CTA’s new safe ride program is slated for the Metropolitan Family Services nonprofit. The group will get up to $6.6 million to fund 20 community violence intervention specialists on the portion of the Red Line downtown between the Lake and Roosevelt stations. 

The violence prevention workers will “engage proactively” with young people on the system and “serve as a positive presence, building a rapport and trust on the system,” said Joe Bird, the CTA’s chief security officer. They will work the system seven days a week between 12 p.m. and 3:30 a.m. 

The other contracts funded under the pilot program will go to the homelessness organizations Housing Forward and Street Samaritans as well as to mental health and substance use group Healthcare Alternative Systems. 

Teams staffed by those groups will work on the CTA’s Green Line between Harlem and Central avenues; on the Blue Line’s O’Hare branch between Logan Square and O’Hare and on the Blue Line’s Forest Park branch between Austin and Forest Park.

Also Wednesday, the CTA’s board approved additional funding for an existing program in conjunction with the Chicago Department of Family & Support Services. 

That program, dedicated to assisting unhoused people who seek shelter on the CTA, helps fund outreach work on the CTA’s Red and Blue lines as well as shelter beds set aside specifically for people who shelter on the CTA. The agency expects the program to cost up to $4.2 million annually, the agency said. Board members approved the program through the end of 2027 with an option to extend for an additional year.

Despite police data that shows a sustained decrease in CTA crime, the agency continues to take heat on safety. 

During the public comment portion of Wednesday’s meeting, Pennie McCoach, president of the Amalgamated Transit Union Local 308 — which represents CTA rail workers — slammed the agency over safety, calling its current security measures “inadequate.” McCoach’s comments followed the June killing of CTA worker Thomas Kevin Barlow, who was shot and killed outside of a South Side rail maintenance facility. 

Wednesday’s board meeting was the CTA board’s last regularly scheduled meeting before their terms expire on Sept. 1 pursuant to the transit legislation. 

At least two current CTA board members, including its current chairman, attorney Lester Barclay and Michael Eaddy, a pastor, will serve on the new iteration of the transit board. Both were appointed to serve on the new CTA board by Chicago Mayor Brandon Johnson. 

The board will also see some new faces. The mayor’s third CTA board pick is Dee Atkins, chief of community engagement and equity at mental health and substance use organization Thresholds. 

Cook County Board President Toni Preckwinkle, who gets two appointees on the new board, named Tom Kotarac — a current board member of the nearly defunct Regional Transportation Authority — and Ann Kalayil, associate vice president of facilities and construction at Columbia College Chicago. 

Gov. JB Pritzker, who will appoint the board’s remaining two members, has yet to announce his picks.

CTA Message

Received it several days ago; that’s how it should be! I especially like the beach bus service 🙂

Happy Summer,

As the weather heats up and summer gets into full swing, we wanted to make sure you know about some improvements and changes that are coming to routes you tap onto regularly.

  • #124 Navy Pier: Last trip is at 11:55 PM on weekdays and Sundays, and midnight on Saturdays from 5/23/26 (Memorial Day weekend) through Labor Day, 9/7/2026.
     
  • #130 Museum Campus: No need to hassle with parking. Enjoy cultural and park activities by taking the #130 to the Adler Planetarium, Northerly Island, Shedd Aquarium, Field Museum, and Soldier Field.
     
  • June 7th through mid-August, daily beach service will operate directly to the lakefront and Chicago’s beaches on the following bus routes: [Weekend/holiday service will continue until Labor Day]

For detailed schedules and routing information, as well as the latest on all bus and rail service, please visit transitchicago.com.

Three Morning Commutes

Since public transportation ridership is rapidly returning to pre-pandemic levels (I know many doubt this, but I experience it every day :)), I had to switch to the earliest commuting wave. When I started my current job, I used to take the 7:15 or 7:30 train, and occasionally the 7:00 AM train. However, these days, there is no chance to find an open seat on eitgher of them, so I switched to 6:30 AM, which was luckily added about a year and a half ago, When it was just added, there were barely five people waiting for it on the platform, but now there is a small crowd, and I have to rush in to find an open seat. And if, for whatever reason, I am not making this train, I am taking the L.

On Monday, I took a day off because I needed to do several conference-related and mom-related things, and I left the house at an uncharacteristic 7:45 AM. A CTA attendant at Jarvis station was visibly surprised to see me at the wrong time :). It was very interesting to observe the crowd on later trains, especially closer to the Loop. Early morning is for service workers, people working shifts and some occasional crazy IT like me, or contractors all all kinds, trying to start their billable hours as early as possible. Later, it’s a time for traders and the rest of the IT, especially working parents, who have no choice of commute time. And an hour later felt like students and freelancers commute. I was surprised to see that L-trains were even more crowded that an hour earlier, and I think it’s the Metra/CTA difference. Metra is officially out of the rush hour by 8:30, but the CTA rush hour continues. That’s the loudest and the friendlies crowd of all, with the least smarphone usage during commute, if you can believe it. They actually talk!

Helsinki Appendix

Firstly, I added more details about the Finnish presidents (and one more picture), so if you are curious, you can revisit this post.

And secondly, I wanted to show the interior of a new Helsonki tram. These trams can go back and forth without turning (like trains); they have doors on both sides (like trains), and they have charges 🙂

On The Way Back

Finishing the post I started three days ago.

I didn’t upgrade my return flights because I didn’t need to sleep on the long flight back, and I figured I could purchase the lounge access separately. What surprised me at Yerevan’s Zvartnots airport was that they had a 24/7 duty-free store and a 24/7 business lounge.

I bought some (a lot of) chocolate, chocolate-covered dried fruit (and the only reason I didn’t buy dried fruit without chocolate was that I had three bags from my host), some flavored coffee, a bottle of pomegranate wine, and a set of three miniature Armenian brandy bottles. I really wanted to buy a bottle of Akhtamar, the best local brandy, to give it to Vlad, but there were no medium-size bottles, and my purchase was already heavy and bulky enough, and I still had to squizz everything in my carry on (not like they won’t allow an extra duty free bag, but I didn’t want to have an extra bag heavier than my luggage :).

The business lounge in Zvartnots was … strange, and they were surprised I was willing to pay for it rather than claim my credit card holder benefits, but having that the flight was forty minutes delayed, and that, due to many flights departing in the early hours of the morning, the international terminal looked like a Soviet Union era railway station, I believe I made a right decision.

I also paid for lounge access in Frankfurt, and everything there was as expected. I charged all my devices for the long daytime flight, and spent the time productively answering tons of unanswered emails and documenting my trip.

I’ve already mentioned that the arrival process had become exceptionally easy after the new passports were introduced, but this time was a record, especially because I didn’t have checked luggage. Thirty-five minutes after the aircraft stopped taxing, I was already on the Blue Line train (that includes the airport transfer to another terminal), and two hours and fifteen minutes later, I was already at home (yes, I took the L again, and it is becoming more and more acceptable, especially without the heavy luggage)

Santa Train With The Girls

It’s not easy to get on a Santa Train, because these days, there is only one train instead of two, and it runs on different CTA lines at different times. Igor and I were discussing how we can get the girls on the train, and the only option seems to be to try to get on it after the Nutcracker, which was a little bit tight, even taking into account the usual holiday train delays. But then Igor realized that we could catch it in the opposite direction, when it departs from Howard, and take it to the Nutcracker instead.

The girls were impatient, so we left well in advance, and it turned out to be perfect, because there were picture-taking opportunities and tons of candy canes.

A line for pictures with Santa

Finally, the train doors were open, and we got inside (Igor joined us by then). It was super crowded, so even though we got the seats, it was difficult to see the rest of the car.

The ride took significantly longer than it would be on a regular train, but we still managed to get to the Nutcracker on time!

Santa Train And Other Signs Of Holidays

On Thursday, I got on the Santa Train, just because it happened to be one after the next train, and because the next train was so crowded that I almost couldn’t get on.

It was also super-crowded, but I really needed to get to my next destination, and an Elf reluctantly let me on when she saw an opening.

It became less crowded towards the end of the route, and an Elf started to move around the car and distribute candy canes.
On that day, I actually had to go to the final stop, and had a chance to take a lot of Santa’s pictures

The picture below was taken on Friday, and that was a Fannie May holiday trolley:

And more presents – from Scotland and from Sweden:

CTA Vintage Car Ride

Yesterday, I received a surprise email from CTA, announcing the vintage L-train ride around the Loop (to celebrate the 78th anniversary of the CTA)

Today, when I spoke to the volunteers on the train, they told me that they purposely announced it at the last minute to avoid the crowds. There was still quite a crowd, as they kept saying, “pre-pandemic ridership level.”

And it was so much fun! The train was almost 100 years old, and it had been in service for fifty years!

Everything in the car was exactly like it looked in the 20s-30s, plus some later advertisements, and the conductor announced the stops using the hand-held radio.

Getting Around In Portland

It was fast and convenient to get to and from the airport. The train stops just outside the terminal, and the ride cost me $2.80, with a total ride duration of about 45 minutes and a nice walk to the hotel.

To be fair, I should say that the Blue Line in Chicago will also take you to the airport from the Loop in about 45-50, so it’s mostly just me living in the wrong place :). On Friday, I left for the airport earlier to try to get there without Uber. I did, and the Red Line worked great, but with the connection and the Blue Line being generally slower, it totaled 1 hour and 50 minutes .

I Taught A CTA Employee How To Take Metra!

Today is Wednesday, which means I have a personal training session over Zoom. My trainer lives in LA, so even though he is an Early Bird, he can’t train me at 5 AM CT. We tried to work it out for several years, and our current arrangement is that on Wednesdays, I go to the office super early and we have a training session in our office gym.

For a while, I was able to take the shower 6 AM Metra train, and be ready just after 6:30, but when the new station opened, the travel time increased, and I opted for taking the Red Line (there are no Metra trains between 5 and 6 AM). I know that in order to be comfortably on time, I need to leave the house at 5:20. Five minutes later is still OK, but tight.

Today, I was ready at 5:22, but I stopped to check whether my flowers needed more watering and lost five minutes. I ran into the CTA station just at the moment when a CTA employee was putting up the sign “Service disruption.” He said he didn’t know what had happened, but something had happened at Thorndale, and the trains were not moving. I sighed and said, “Well, I guess I am going to the Metra station.” Another employee asked: You know how to get there? I said: Absolutely! The train leaves at 6 AM. I will be a little bit late, but not so bad.

I turned around and started walking when I heard her shouting from the station: Could you wait for me? I will go with you!

While we were walking, I learned a lot about her. She lives in Aurora(!!!), and commutes by Amtrak and then CTA every evening. She works night shifts Monday through Friday, and another employee who lives in Waukegan had told her a number of times that she should use Metra, but she was unsure how to get there. We talked about how Jarvis Station was so nice, and such a contrast to Howard, and about the homeless sleeping on the trains, and how it’s scary that Trump wants to put them into some facilities. I told her about my volunteering for the Bight Ministry, and how everyone is anxious, and living one day at a time. She said that the world is a scary place these days, and I must worry about my children and grandchildren. I told her that worrying is not productive, and I am trying to do good things when I can.

She said I inspired her with my active lifestyle, and that my energy was contagious, and that she will see me on the CTA :). I might actually see her when I am returning from the shows!