I do not have any time off in December, and I even found out today that December 31 will be a workday. Well, hopefully, I will be able to accomplish something! Although I didn’t do any billable hours yet, there are so many things to do! I still need to install tons of tools on my laptop, learn about proprietary products and go over many hours of training.
I believe that all ethic training combined took around twenty hours. But after all that happened to me this fall, I will never complain about things like that, nor I would ever call such training “stupid.” Now I know how important it is to have a policy in place.
The policy training courses are not very complicated; it just takes time. But I do not even know how to proceed with all the products training. It feels like another sixty hours, at least!
Meanwhile, I shadowed one of the consultants, and I was surprised to see that I could add value to his analysis. These are the two main trends in how I feel about work now: overwhelmed by the amount of learning I still have to do and the surprising impact I can make. It’s not like any other job I had before, and I am still trying to put in words what’s the difference.
It’s for the first time in my life that I work in a truly worldwide company. I never know at which part of the world my tech support ticket will be picked up, and I know that it does not happen because the labor in the other parts of the world is cheaper. It happens because talent is everywhere. That’s the company with no juniors; each individual is outstanding. It’s an honor to be a part of that team.
Hettie's Reflections 
*ppst* There’s a type in the title
LikeLike
Typo. Which, yes, is ironic
LikeLike
I would be very interested how you work in this new role. It is so different from working “in house”. I was working as IT development consultant for 18 years. First at small company where we had very close relationships with clients, and the main thing was to deliver good quality and keep up relationships. And gradually we were bought a few times and became a part of worldwide huge consulting company( not giving name for a reason). And it was bad experience where only billable hours matter, you jump from client to client and deliver mediocre work. Not important, just move on. I am shaking even now when I remember that.
LikeLike
I worked in consulting for five years previously and didn’t have any desire to do it again. However, this is NOT what I used to do. It is absolutely different activity. EDB is not a consulting company, professional services are just one thing out of many. I mean, you are connected to me on LinkedIn, you can check it out 🙂
LikeLike