Yesterday, mom had her first doctor appointment with Medicaid. It was just how I hoped it would go. I switched her to another doctor right away after we received an insurance card, and I looked up this doctor online. This doctor is relatively close (we walked there), and she is an actual MD, not NP. Not like it really matters, but you could tell she has way more experience with older patients. We didn’t have to wait. In fact, they took us even five minutes earlier than our appointment time, and we spent in total over one hour with the doctor and the nurse.
Mom really liked this doctor (and she told her so) because she listened and discussed all the options seriously and at length. Before mom’s appointment, she had to fill in a lot of paperwork, and I really liked one, which was a sort of doctor-patient contract. This contract said that the providers and other specialists will do their best to explain the treatment plan, prescription, and everything and always have the patient’s best interest in mind. In turn, a patient promises to be honest about their conditions, not hide anything from the doctor, and follow the treatment plan.
That worked great because when the nurse started to fill in mom’s information and asked whether she had any body pains at the moment, she started saying like “this is not important, all these bruises and such,” I told her that she had just signed the paper promising to disclose all her information.
Also, they gave her both a flu shot and a Moderna booster, which saved us a trip tp the pharmacy (here, it’s not exactly the next door, and I do not have a car). And, to her surprise, she didn’t have to pay anything for that.
Now, I think she started to realize what it means to have insurance :).