Mom received the approval letter for the Illinois Health Choice program, and I still can’t believe it’s all over! Too good to be true.
It was a ridiculously complicated process, and if it weren’t for Igor, nothing would happen.
From the first day in the US, mom used Access To Care, which is a charity to provide routine healthcare for those who, for any reason, are not eligible for Medicaid. or any other insurance. This program operates in Northwest suburban Cook county. When I told mom’s doctor that we are moving, she said they also cover Evanston and Rogers Park. But it turned out that our zip code is not eligible, and we had to look for alternatives.
After some research, Igor found that program mom could be eligible for: the program for older immigrants who spent less than 5 years in the US and are not yet eligible for Medicare.
I tried to submit my mom’s application online. Still, I got weird errors, and I had no time to continue during work hours when we could get customer assistance.
So Igor spent two hours of his time to complete and submit her application. Later, however, she received a letter that they need her proff of income and some other proof of her status. With her income, it was interesting because we could only provide a statement from a Russian bank (in rubles), but that was all we had. Not relying on the mail, Irog went to their office and dropped the copies.
A week passed, and nobody called back. When a financial counselor from the emergency room called me, I explained the situation. She said she would follow up with the office. Only after that, the Health office called me back and asked what roubles mean and what’s the exchange rate!
Ten days later, mom got yet another letter asking for proof of status. Since we already sent it twice, I called the office and left a message. They returned my call the next day, looked through mom’s file, and said: oh yes, she has everything! And proof of residence! You
are all good.
So what it was, I have no idea, but yesterday, mom finally received a welcome letter! She has a doctor assigned, and this doctor is a ten-minute walk from her home! And this State program is tons better than what she had before!