My Flight To London

I didn’t want to fly a day before the conference, because I had too much work and in general I thought I could use this time better. However, I didn’t want to fly in right before the conference either, and I was also looking to minimize the cost. I finally ended up on the daytime flight, which would leave Chicago at 8:25 AM and arrive in London at 10:25 local time. That would still give me time for a good night’s sleep, and that was also the least expensive flight. Economy Premium was just slightly more than Economy Classic, but I decided to be mindful and not spend on extras when I didn’t really need them.

That being said, I got up at 4 AM on Tuesday so that I could leave the house at 5 AM and be at the airport at 6 AM, have breakfast at the lounge, and just relax while waiting for the flight. It all worked fine; moreover, it was a very fast rife early in the morning, so I was at the airport by 5-40 AM. I had breakfast, called Boris, and started to write a blog post while waiting. Suddenly, I saw a notification from the AA app (the flight was operated by American Airlines). I opened my boarding pass and saw that the flight was eight hours delayed! I was devastated and ran to the customer service counter in the lounge. They told me there were no other flights: the incoming flight was delayed, but because it was a late arrival to London and London won’t accept night arrivals, we would have to wait till morning in London. That meant the overnight flight, which I wanted to avoid! Also, I didn’t have Economy Premium, and I could not upgrade because there was nothing available!

I decided to go to the office to attend an important meeting, which I would skip otherwise. Also, it was twice faster to get to the office than to go back home. Only when I was almost there did I realize that I had left my office pass at home (and it was done on purpose because I didn’t want to carry around things I wouldn’t need on my trip). The security issued me a temporary pass, but I could not go to the gym or use a shower, or even open the doors to get from one side of the floor to another.

I sent a message to the hotel, asking them to keep my room for my morning arrival, and left for the airport, planning for longer security lines than they were in the morning.

The lines were longer but not terribly long. Fortunately, the AA lounge has showers. I was unsure whether I would have time at the hotel in the morning, and it turned out to be a good call because the flight was delayed for another hour and then we sat for another hour in the aircraft waiting for a takeoff, because the scheduled flight to London was just five minutes apart of t=our new departure time. Thankfully, BA moved me to the front row in the Main cabin, so I had some extra legroom.

Another thing was the food. When possible, I try to order a low-calorie meal, which I tried to do this time as well. However, the system returned “something went wrong” error and I gave up. When I was already seated, a flight attendant asked me whether I had a low-calorie meal, and I said yes, but what they brought to me was vegan, not low-calorie 😀. Nothing wrong with vegan in general, but that meal ended up be barely eatable, and same with the breakfast: they even didn’t give me yogurt which was a part of other people’s breakfast! I did my best to sleep for about 4 hours, and that was the max I could do on a less than 7 hours flight.

The flight landed at 7:08, and I was out of the terminal twenty minutes later (the worst passport control became the faster one in recent years). The conference started at nine, and I still needed to get to the hotel to leave my luggage and change. I message my colleague who was a part of the org. committee to ask whether there is any food at the conference, and he sent me a picture of pastries, so I realized I needed to get some food at the hotel (my room included breakfast, and was pre-paid). I reached the hotel shortly after 8 AM (thanks to Elizabeth Line!) and checked-in. They told me they didn’t have a buffet, and I had to order. The hotel was very old-fashiined (I will post some pictures), and the restaurant looked very respectable. So imagine me rushing in and asking what’s the fastest thing they can make :). They were visibly puzzled by this request and when on to confer, and then said that they can make fried eggs on a toast. To their credit, it was ready in ten minutes – I time it! So I got the eggs and a coffee and took off to the conference, which was in ten-minutes walk.

BA Customer Service

I meant to write this post at least three weeks ago when the actual events happened. I consider it my personal achievement because I won the battle with customer support.

Here is what happened. When I learned that my talk was accepted for PG Day UK, I wanted to book the flight immediately, but I had to wait for almost a month because our firm was switching to the new reservation system. The next day after the switch happened, I found out that I needed to book it on my own because it wouldn’t be reimbursed anyway, but the best prices were not available anymore. I rushed to book whatever was available, and since I used the BA website, I forgot to switch to the Finnair Plus loyalty program. As it turned out, it was impossible to do it in the “Manage reservation” menu, so I had to call customer support.

The first time, I called immediately after I made this reservation and realized the mistake I had made, but after waiting for forty minutes, I decided to give it another try. I made a second attempt two days later and, once again, gave up after almost an hour of waiting. Meanwhile, I have activated Avios transfer between BA and Finnair, but I still wanted to get points from my preferred program, especially because my anniversary is on September 30. I decided to make the third and final effort during the Labor Day weekend.

First, I spent almost an hour waiting. Finally, somebody picked up and then went on hold, verifying my trip locator, and finally disconnected. I was determined to follow through, so I dialed again and waited for another forty minutes. This time, finally, everything worked. Not only was my loyalty program updated, but they also listed all the extra bonuses I had with Finnair Plus. In the end, it was worth it, spending all this time, but I was ready to give up at least ten times!

It felt like the greatest achievement!

Ann Arbor Murals

Ann Arbor: Greenview Nature Area

On Sunday, August 21, we spend the whole day in Ann Arbor. Lena suggested an early morning walk to the Greenview Nature Area, and it was a total delight!

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Looking For Coffee In Detroit

Several more things are left from last weekend’s trip to Michigan. We had two great positive experiences in Detroit: Michigan Central and Ford Plant, and one-and-a-half bad experiences. A “half-experience” was that, once again, it appeared to be challenging to find any relatively fast and decent quality food, and one really bad – it appeared to be impossible to find a coffee place in the afternoon. I ended up having the second coffee of the day when we returned to Lena’s place.

On Sunday, we stayed in Ann Arbor and spent most of the day in the Downtown area. Lena was sure that coffee wouldn’t be a problem there, but the place where we stopped to get coffee turned out to be really bad. Lena went back to the coffee shop and asked for a new one, but it was only marginally better.

Finally, Lena spotted Roos Roaster and said that they should be good. When we entered, I told a barista that I had to have one positive coffee experience and what he would recommend. He recommended a long, and it was perfect.

Both I and the reputation of Ann Arbor were saved!

Ford Piquette Avenue Plant Museum

Here’s more from my visit with Lena. After the Michigan Central tour, we were going to tour the Fisher Building. We still had some time left until that tour, and Lena suggested we go to another museum—Ford Piquette Avenue Plant. The museum looked rather small, so we thought we would check out everything in forty minutes and then go to our Art Deco tour.

However, we spent there two and a half hours, and we easily could have spent more.

Here you can learn more about an amazing story of the first Ford Plant building and how it was saved. We didn’t know any of that when we entered the building. We were told that the tour would start in 20 minutes, and we decided to wait, and meanwhile to walk around.

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Michigan Central Restoration

Continuing from here. It is such an amazing, such an unbelievable, and such an American story! Between 1988 and 2018, the building was not only vandalized but also looted. When Ford Motors bought the building and started the restoration, they wanted to have as many pieces of the original station as possible, so they asked everybody who had taken something from the abandoned building to return these pieces, no questions asked. And people started to bring these things back! There is a whole exhibit on the station’s ground floor showing what was returned – it’s amazing! Not just small objects, but the pieces of staircases, parts of light fixtures, and even the big clock!

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Michigan Central

This weekend, I am visiting Lena in Ann Arbor. As usual, I took a Wolverine train after work, and as usual, it was delayed, but not very bad – just over 20 minutes.

As usual, Lena planned a weekend full of activities, and today, we went to Detroit. Both attractions we visited were jaw-dropping, so I will try to write down everything I remember before the information spills away from my brain.

First, we went to the Michigan Central. This grand train station was opened in December 1913, marking a new era in the history of Detroit. We know what happened seventy-five years later: the cars and air travel diminished the role of the railroads in the USA, and little by little, the Michigan Central started to deteriorate, along with the whole city of Detroit.

In the days of glory (pictures from here)

There are some photos of the abandoned station from the 2000s (taken from here)

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Milwaukee Air And Water Show

Boris arrived on Friday night, and on Sunday morning, we were on our way to visit Anna and her Family in Milwaukee. That weekend was an Air and Water Show weekend, the same show that came to Chicago a couple weeks later.

My last two attempts to watch it in Chicago were not very enjoyable because you could hardly see things from the northern beaches, and getting closer takes time, and you end up in a huge crowd. In Milwaukee, it turned to be a way better!

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Helsinki Botanic Garden

On Monday, I met with my friend Natasha to discuss the details of their upcoming visit to Chicago. She suggested visiting the Helsinki Botanic Garden. Since I didn’t get a chance to see enough roses this time, I fully supported that idea.