AI

everyday life 1 Minute

Last week, I had my first positive encounter with AI. I needed to reschedule the A/C maintenance, and I forgot to do this during the business hours. I called shortly after five, hoping that maybe they are still open, or I could leave a message, and the call was picked-up by an AI assistance, who introduced herself. And I might not even figure out that she was AI, if she won’t say so. Not like completely unrecognizable, but a striking difference from the automated answering system; it was an absolutely “human” conversation. She said that “she got it,” and my appointment changed to the day I requested. I was still not sure whether I could rely on her answer that everything was set, and I called the office a couple days later and they confirmed that my appointment was indeed changed.

I was most impressed when she asked me to spell my last name :)).

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Published by Hettie D.

My name is Henrietta (Hettie) Dombrovskaya. I was born in Saint-Petersburg, Russian (actually, back then – Leningrad, USSR) in 1963, and immigrated to the United States in 1996. I love Saint Petersburg, the city I was born and raised in, and I think it’s one of the most beautiful places in the world. Similarly (but differently) I love Chicago, and can’t imagine myself moving somewhere else in the observable future. I have three children, Igor, Vlad and Anna, all adults living on their own, and one (so far) granddaughter Nadia. I also believe that my children are the best thing that happened in my life. As for my professional life, I am working in the field of Information Technologies. When I was twenty, I’ve declared that the databases are the coolest thing invented and that I want to do them for the rest of my life. Thirty plus years later, I still believe it’s true, and still, believe that the databases are the best. These two statements together imply that I think a person can have it all, and indeed, I think so! Keep reading my journals to find out how I did it.

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