I planned to take my bike for maintenance when Boris was in town even before I got a flat tire last Sunday, and then I had to take care of both. On Saturday, I called the bike shop to check that they were open and started walking in their direction. It would take about 20 minutes because I couldn’t walk fast when I was walking my bike along, and I dreaded the situation. But just when I exited the alley and turned to Jarvis Square, I saw a Curbside Bicycles pop-up – it was so timely, I couldn’t believe I was so lucky!
The repair person said she could change the inner tube, but she kept looking down at my bike and asked: is it all you want to do? I admitted that I needed a full checkup, and I had concerns about the chain as it started to fall off too often. She measured it and said – yes, you need a chain replacement and probably a cassette replacement as well. It was 10-30, and I said that I needed to go somewhere at 3, so she said she would be done by then.
She texted me at 2-30, and I went down to pick up the bike. She gave me a complete description of what she noticed and what she had done, and that the brakes would still be noisy, but there was no technical concern there. She described the thorn she pulled out of my back wheel and how it almost looked like a nail!
The time saving and the level of service were not even close to what I would get otherwise, so I consider this business competition to be won by Curbside Bicycles!
Hettie's Reflections 