Last Friday, I tried to initiate two processes: issuing Mom’s US passport and updating her Social Security information so that she could receive a new card and apply for benefits. I knew that we needed to present the original of her Citizenship certificate. Still, unfortunately, I completely forgot that when you apply for a US passport for the first time, you must mail the original certificate.
So, although the SS office has the information that mom’s status changed, they can’t update the documentation before her certificate is returned. On the one hand, I regret that I didn’t think about it in advance. On the other hand, last Friday afternoon was the only time I could address some of these urgent things, and I took the last slot for the passport appointment. If I would skip the passport, the next time I could take my mom there would be in mid-August, and her desire to be able to travel is strong, although entirely irrational. So I didn’t have much choice.
Also, I am not sure I would have time to go to the next round of appointments with her if we had the SS information updates. So let’s say that everything happens for a reason.
The Russian bank saga continues. After I yelled at my mom that she had to call the Russian bank (and Boris transferred money to her phone), she pulled herself together and did call (although she called from Skype, thereby, she could not be identified by the phone number). They took down her information, but she didn’t know her secret word, and they told her she needed to come in person (!!!).
Fortunately, a good friend of mine has the authorization to perform everything that can be done with Mom’s accounts and receive her new bank cards. She went to the bank branch today, but the results were mixed. Although it is clear that there were no fraudulent actions, they refused to unblock this card and insisted it has to be reissued. The online access is still blocked even though they said they unblocked it.
My friend is going to the bank branch again tomorrow, so help her God!